The Good Guys Reviews
The Good Guys Customer Reviews (2)
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The Good Guys Features and Benefits
TheGoodGuys.com.au is a consumer electronics retail store that offers a variety of features and benefits to its customers.
Key features include:
- Price Beat: This feature ensures customers get the best offer available across key competitors.
- Daily Deals and Promotions: These are discounts applied to the previous ticketed/advertised price.
- StoreCash: Qualifying conditions, including signing up to StoreCash and downloading Digital Wallet before purchase. Individual product pages show which products earn StoreCash. StoreCash expires 90 days after issue and is issued within 5 business days after delivery/collection of qualifying purchase which must be within 60 days of purchase.
Benefits include:
- Wide Range of Products: Customers can explore the range of the newest products and their features online or in store.
- Gold Service Extras: A dedicated support team will look after any faulty product assessments or repairs and arrange replacements and reimbursements if needed.
- Replacement Of Products $500 Or Less: Forget waiting for repairs on small appliances.
- Mobile and Broadband Plans: The Good Guys Mobile and Broadband uses the full geographic coverage of the Telstra mobile network. Many of the plans come with exclusive BONUS offers - you can use this towards the purchase of eligible products in-store!
These features and benefits make shopping at TheGoodGuys.com.au a unique and rewarding experience. Please note that features and benefits may vary and it's always a good idea to check the website for the most current information.
The Good Guys Pricing
At TheGoodGuys.com.au, customers can find a wide range of products from electronics to home appliances. The website offers a Price Beat feature, which shows the best offer available across key competitors. This allows customers to lock in the lowest price on the spot.
In addition, the website hosts Daily Deals and Promotions, offering discounts on a variety of products. These discounts apply to the previous ticketed/advertised price.
For mobile and broadband plans, prices vary. For instance, a plan with 150GB data is priced at $79 per month (minimum cost $1896 over 24 months), and a plan with 200GB data is priced at $69 per month (minimum cost $1656 over 24 months).
Please note that prices and deals may vary and it's always a good idea to check the website for the most current information.
Payment Method
The Good Guys offers a variety of payment methods to suit different preferences:
- Credit/Debit Cards: Accepts Visa, Mastercard, and American Express.
- PayPal: Available for online purchases, including PayPal Pay in 4 for splitting payments into four installments.
- Afterpay: Allows splitting the payment into four interest-free installments.
- ZIP Pay: Offers flexible repayment options, including interest-free terms for 3 months.
- LatitudePay: Breaks payments into 10 weekly amounts with zero interest.
- Gift Cards: Can be used for full or partial payments.
- StoreCash: Rewards program for earning and using rewards on qualifying purchases.
These options provide flexibility and convenience for customers.
The Good Guys FAQs
The Good Guys Alternatives
Top 10 alternatives to thegoodguys.com.au:
- Harvey Norman: Known for a wide range of electronics and home appliances.
- Appliances Online: Australia's largest online appliance retailer with free delivery to most areas.
- Jb Hi-Fi: Offers a vast selection of home entertainment products.
- Betta Home Living: Specializes in home appliances with competitive prices.
- Dick Smith: Features tech gadgets and electronics at great prices.
- Bing Lee: Family-owned business with a focus on electronics and appliances.
- Kogan: Online retailer with a variety of electronics and home goods.
- The Good Guys Commercial: Provides bulk purchasing options for businesses.
- Retravision: Offers a range of home appliances and electronics.
- Winning Appliances: High-end kitchen and laundry appliances.
These alternatives offer similar products and services, ensuring a variety of options for electronics and home appliances.
How To Open A The Good Guys Account?
To open an account on thegoodguys.com.au, follow these steps:
- Visit the website: Go to thegoodguys.com.au.
- Click on "Sign In": Located at the top right corner of the homepage.
- Select "Create Account": This option will be available on the sign-in page.
- Fill in the required details: Provide your name, email address, and create a password.
- Agree to the terms and conditions: Ensure to read and accept the terms.
- Submit the form: Click on the "Create Account" button to complete the process.
These steps will help set up an account for shopping and accessing various services on the website.
The Good Guys Return Policy?
At The Good Guys, if the product received is incorrect, faulty, or damaged, it can be returned. The product needs to be returned to the nearest store for assessment. For large products, it's advised to call the store first.
The Australian Consumer Law (ACL) protects consumers by giving them certain guaranteed rights when they buy goods and services. Goods must be free of defects and do what they are meant to do. Services must be carried out with care and skill. These rights, which the ACL says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’.
Goods come with guarantees that cannot be excluded under the Australian Consumer Law. Consumers are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. They are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made.
The Good Guys will provide a refund, replacement, or repair in accordance with The Good Guys Minimum Voluntary Warranty Policy. This Policy only sets out the minimum time periods within which The Good Guys will offer a refund, replacement, or repair and rights under the ACL may extend beyond these time periods.
To obtain a refund or any other remedy, visit or call the nearest The Good Guys store or contact them via their website. Proof of purchase from The Good Guys will be required. The product is assessed to ensure that the fault was not caused by the consumer. The Good Guys reserves the right to have goods assessed within a reasonable time frame by the manufacturer to determine this.
For major failures with the service, consumers are entitled to cancel the service contract and to a refund for the unused portion, or to compensation for its reduced value. They are also entitled to choose a refund or replacement for major failures with goods.
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